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OOMENN

Refund Policy


Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.

GIFT CARDS ARE NON-RETUNABLE

  1. To complete your return, we require a receipt or proof of purchase.
  2. Please do not send your purchase back before getting Return and Instruction.
  3. There are certain situations where only partial or no refunds are granted: (if applicable)
  • Any Item(s) not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any Item(s) that is returned more than 30 days after delivery.
REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will send you an email or whatapps to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS (IF APPLICABLE)

If you have not received a refund yet. 

Please contact us at sunsage.life@gmail.com

SALES ITEMS (IF APPLICABLE)
Only regular priced items may be refunded, unfortunately sales item cannot be refunded.
EXCHANGES (IF APPLICABLE)
We only replace item if the item are defective or damaged. 

If you need to exchange for the same item, send us an email at sunsage.life@gmail.com

SHIPPING

All consumers/ customer will be responsible for paying your own shipping costs for returning your item. 

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.